Last updated: January 2026
We ship Australia wide. Shipping cost and method are calculated at checkout based on the item's size, weight and your destination; bulky items such as bar work, wheels and racks may attract freight charges shown before you pay. In-stock orders are typically dispatched within 1—2 business days, with delivery times depending on your location and carrier. Remote-area deliveries may take longer. You'll receive tracking where available.
Large items are sent via freight carriers and may require a physical address (not a PO box) and someone available to receive them. Additional charges may apply for remote areas, tail-lift or depot handling; these are shown at checkout or confirmed before dispatch.
If you change your mind on an in-stock item, you may return it within 30 days of delivery for a refund, provided it is unused, in original undamaged packaging and re-saleable condition. Contact us first at [email protected] for a return authorisation. Return shipping for change-of-mind returns is at the customer's cost, and freight on bulky items can be significant — please check with us first.
Custom-fabricated items and made-to-order builds are produced specifically for you and are not eligible for change-of-mind returns. Fabrication orders are quoted, approved and may require a deposit before work begins; the terms of each build are set out in your quote and order confirmation. This does not affect your rights where an item is faulty.
If an item arrives damaged, faulty or is not what you ordered, contact us promptly with your order number and photos. Where an item is faulty or we've sent the wrong thing, we'll arrange a replacement, repair or refund and cover reasonable return freight. Nothing here limits your rights under the Australian Consumer Law.
Manufactured products carry the manufacturer's warranty for the period stated on the product or by the brand; our in-house fabrication carries a workmanship warranty as stated on your order. Warranty does not cover normal wear, misuse, improper installation, competition use or damage from accidents. To claim, contact us with your order details and a description of the issue.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for other reasonably foreseeable loss or damage, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
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